FAQ's
Frequently Asked Questions
What is Tenty's return policy?
You have 10 days from the date of delivery to recieve store credit or exchange items purchased online. No refunds will be issued for these purchases.
Damaged items: If you receive a damaged or defective item, please contact us at tentysupport@gmail.com
How can I track my order?
Once your order has shipped, you’ll receive an email with a tracking number. You can also view your order status anytime by logging into your account on our website.
How do I care for my Tenty clothing?
To keep your Tenty Wear items in great condition, we recommend following the care instructions on the label. For most of our apparel, we suggest machine washing in cold water and air drying to preserve fabric quality.
Do you offer international shipping?
Yes, we ship to a variety of countries worldwide. Shipping fees and delivery times may vary depending on your location. You can check the estimated shipping cost at checkout before finalizing your order.
How do I join the Tenty community?
Follow us on Instagram, Facebook, and TikTok for updates, promotions, and exclusive content. You can also subscribe to our newsletter to receive the latest news, new arrivals, and special offers directly to your inbox.