Returns & Refunds

Our Return Policy

At Tenty, we want you to be completely satisfied with your purchase. If for any reason you are not, we are here to assist you!

Exchanges/Store Credit

  • You have 10 days from the date of delivery to receive store credit or exchange items purchased online. No refunds will be issued for these purchases. 

  • Items must be unworn and unwashed.

  • Please include the original tags with your return.

Return Process

  • Exchanges and returns for store credit are processed within 5–7 business days from when we receive the returned item.

  • You will receive an email notification once your return is processed.

Simple Steps to Return:

To process any returns or exchanges please ship the item to:

TENTY
18 HOLLY STREET
STATEN ISLAND, NY 10304

Damaged Items
If you received a damaged or defective item, please contact us at tentysupport@gmail.com right away so we can assist you.

Shipping Costs
Customers are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., wrong item shipped, defective product).

Need Help?
Contact our team at support@tentywear.com for any questions related to returns or refunds.