Shipping Policy

Shipping Policy

Thank you for shopping with Tenty! We are committed to providing a smooth and efficient shipping experience. Below are the details regarding our shipping process:

Processing Time

  • All orders are processed within 1–3 business days (Monday to Friday).

  • Orders placed on weekends or holidays will be processed the following business day.

  • You will receive a shipping confirmation email with tracking information once your order has shipped.

Shipping Rates

  • Standard Shipping: $7

  • Expedited Shipping: Available for $10 for faster delivery (2–3 business days).

  • Express Shipping: Available for $30 for next-day delivery (orders placed before 1 PM EST).

Delivery Time

  • Standard Shipping: Typically takes 3–7 business days for delivery, depending on your location.

  • Expedited Shipping: Takes 2–3 business days for delivery.

  • Express Shipping: Delivered the next business day if the order is placed before 1 PM EST.

Order Tracking

  • Once your order has been shipped, you will receive an email with your tracking number.

  • You can also check your order status at any time by logging into your Tenty Wear account.

Shipping Responsibility
Tenty is not responsible for lost or stolen packages. For any issues related to delivery, tracking, or lost shipments, customers are responsible for contacting the shipping carrier directly to obtain further details or to file a claim.

Return Shipping Policy

  • Tenty does not offer returns. We only offer store credit or exchanges unless you have received a defective item.

  • Please note that return or exchange shipping charges are the responsibility of the customer.

  • Missing or Damaged Packages
    If your package arrives damaged, please contact us at support@tentywear.com within 3 business days of receiving your order so we can assist you.

Address Errors
Please ensure that the shipping address you provide is accurate. We are not responsible for packages delivered to incorrect addresses due to customer error.
If you notice an error, contact us immediately at support@tentywear.com. Address updates are only possible before the order is processed.

Customs & Duties (If Applicable)
For international shipments, Tenty is not responsible for any customs or duties charges that may be incurred.